I deal with lots of personalities; mostly Type A. I find it fascinating how they evaluate risk/reward.
I had a situation recently where a 991 owner (an engineer no less!) thought it was "safe" to have a shop in Austin disassemble his PDK to replace the distance sensor inside it. This shop had never done the procedure and ended up destroying a proprietary ZF bearing. ZF nor Porsche offers the bearing separately and there's no equivalent aftermarket bearing available. So now he's had a dead 991 for 4 months and no way to fix it. And apparently the "up and coming Porsche shop" in Austin (his words) isn't willing to buy him a replacement transmission. (Probably because they told him straight up "NO WARRANTY" on customer supplied parts. (He provided his own T-Design sensor.)
He knew this procedure is one of our specialties and 997/991/981/718 owners ship their cars from around the country to us for this job. Yet, he thought it was a grand idea to try and save money by rolling the dice on a local shop. When he contacted us looking for a bearing I called him out on being the smartest one in the room and he feigned outrage of course.
I'm dying to know: How do you guys measure risk so that you can make informed decisions? Also looking for a good read on this if you have suggestions. Thx.
I had a situation recently where a 991 owner (an engineer no less!) thought it was "safe" to have a shop in Austin disassemble his PDK to replace the distance sensor inside it. This shop had never done the procedure and ended up destroying a proprietary ZF bearing. ZF nor Porsche offers the bearing separately and there's no equivalent aftermarket bearing available. So now he's had a dead 991 for 4 months and no way to fix it. And apparently the "up and coming Porsche shop" in Austin (his words) isn't willing to buy him a replacement transmission. (Probably because they told him straight up "NO WARRANTY" on customer supplied parts. (He provided his own T-Design sensor.)
He knew this procedure is one of our specialties and 997/991/981/718 owners ship their cars from around the country to us for this job. Yet, he thought it was a grand idea to try and save money by rolling the dice on a local shop. When he contacted us looking for a bearing I called him out on being the smartest one in the room and he feigned outrage of course.
I'm dying to know: How do you guys measure risk so that you can make informed decisions? Also looking for a good read on this if you have suggestions. Thx.
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